Shipping

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s) may take an additional 5 business days to process and ship. Shipping charges are non-refundable. XOASHNICOLE delivers to all 50 states in the U.S.


Returns

Store credit only. Orders are eligible for return if they are received by XOASHNICOLEBOUTIQUE within 10 days of the purchase date with receipt and original tags attached. No returns on jewelry. No returns on sale merchandise. No returns on holiday items. All sales final are final. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.


Damages to items must be reported prior to wearing the garment with the original tags still in place. XOASHNICOLEBOUTIQUE is not responsible for lost packages or tampered packages. 

 

IN STORE PICKUPS

In store pickup orders are currently only available to customers located in Odessa, TX only. Orders placed for in-store pickups will be available for pickup during same day of purchasing. Orders can be picked up in store Monday-Friday 8am-5pm. Please call 432-703-6722 for further questions.


Questions

Should you have any questions feel free to email info@xoashnicole.com